Health Plan Resource Guide for Hospitals and Providers Affected by Cyberattacks issued by HHS

Navigating the Cyberattack: National Resource Guide for Hospitals and Health Systems Affected by Change Healthcare Hack

Hospitals and providers affected by the Change Healthcare cyberattack can now access a national resource guide of health plan contact information, thanks to the Departments of Health and Human Services (HHS), Administration for Strategic Preparedness and Response (ASPR) and Centers for Medicare & Medicaid Services (CMS). The guide aims to provide support during this challenging time, as many providers are facing significant disruptions due to the cyberattack.

Some healthcare plans have been slow in providing necessary information to providers regarding payments or required flexibilities during this period. In response, HHS, ASPR and CMS have encouraged hospitals and health systems to review the voluntary cybersecurity performance goals that were released earlier this year. These guidelines aim to help improve overall cybersecurity practices within healthcare organizations.

Individuals seeking further information or answers can refer to the resources available on the AHA Change Healthcare cyberattack update webpage. This page includes an announcement from CMS on accelerated and advance payments to impacted hospitals and physicians, frequently asked questions, and an informational bulletin on actions states can take to assist Medicaid providers affected by the cyberattack.

For any additional inquiries or assistance, individuals can reach out to Molly Smith, AHA group vice president of policy, at

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