Procurement and Business Services Recognized with Award of Excellence in Procurement

Georgia Tech Receives National Award for Procurement Excellence in RPA Implementation

Georgia Tech has received the National Association of Education Procurement (NAEP) Award of Excellence in Procurement, recognizing the outstanding contributions of its procurement department in supporting the institution’s mission. This award highlights the exceptional work of Procurement and Business Services (PBS), which has demonstrated innovation and dedication to delivering value to faculty, staff, and students.

Executive Director Ajay Patel and Director Erin Mitchell accepted the award on behalf of Georgia Tech at the NAEP’s 2024 EPIC Meeting. Their session focused on the transformative potential of Robotic Process Automation (RPA) in procurement operations, showcasing its ability to automate manual tasks, reduce errors, and improve operational efficiency. RPA enables organizations to realize significant cost savings and process optimization by streamlining administrative functions.

Georgia Tech is leading the way in innovation by implementing bots to automate administrative functions in asset management, accounts payable, and grants and contracts. For instance, the “compliance documents bot” streamlines communication with suppliers to request essential compliance documents like E-Verify, Certificate of Insurance, and Sole Source. Additionally, the accounts payable supplier team plans to introduce a “welcome bot” to interact with new vendors via email, providing information on purchase orders and invoices policies.

These initiatives underscore PBS’s commitment to embracing advanced technology to better serve the campus community and achieve operational excellence. By leveraging RPA technology, PBS has been able to improve efficiency across various departments while delivering value to all stakeholders involved.

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