Amazon is replacing Just Walk Out technology with Dash Carts in its grocery stores

Amazon Ditches Just Walk Out Technology for More Efficient Dash Carts in Grocery Stores

Amazon has announced that it will be phasing out its Just Walk Out technology in its grocery stores and replacing it with Dash Carts. This move comes as part of the company’s efforts to improve the overall customer experience and make its stores more efficient. The Just Walk Out system, which utilized cameras and sensors to track items customers grabbed, had proven to be too slow for customers and too expensive for companies to implement.

Despite initial excitement surrounding the technology, concerns were raised about Amazon collecting and sharing data on customers’ shopping habits, adding to the costs. Customers also experienced delays in receiving receipts, which further highlighted the need for a more efficient system. As a result, Amazon has decided to transition to Dash Carts, which involve scanning a QR code to start a session, scanning products as they’re added to the cart, and exiting through the Dash Cart lane or checking out at a register.

While Just Walk Out technology will be phased out in most Amazon Fresh stores in favor of Dash Carts, it will still be used in a small number of Fresh stores in the UK and some Amazon Go stores. It will also continue to be available at ballparks that use the technology. The decision highlights Amazon’s commitment to improving customer experience and making its stores more efficient.

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